The TRUSU UPASS is an unlimited transit pass for the City of Kamloops provided to every TRU Student each semester. The UPASS allows you to get to and from classes, work, school, and more at a low cost to both your bank account and the environment. It also provides you with a 50 per cent discount to a monthly membership to the Tournament Capital Centre and free access to the Canada Games Aquatic Centre (details below).
Getting your UPASS
Getting your UPASS is easy. Every member of the Students’ Union is already automatically assessed the UPASS fee when they register in a course. Ten days before the start of each semester you will receive an email to your myTRU email account from the Students’ Union that provides you with a link to download the Umo App and the instructions on how to set up your UPASS for the semester.
How to Download UMO and Set up Your Account
- Search for “UMO Mobility App” in your App Store and download or click here (App Store or Google Play)
- Open the app and tap “Get Started” (if you already have an UMO account skip to How to Redeem Your UPASS Benefit Code)
- Choose if you would like to sign in with your phone number or email address. Enter your information and go through the verification process.
- Tap continue and make your location selection (the app will request permission to access location to assist with trip planning – this is not required but recommended for the app’s full functionality)
- Select Allow if you would like to get live updates and notifications for real-time transit alerts and service updates. This feature is optional.
- Select Set Up Now to set up your account.
- Select create new account. Chose either email or phone number and go through the verification process.
How to Redeem Your UPASS Benefit Code
- Open the menu ☰ at the top of the UMO App.
- Select Redeem Benefit.
- Select Change Agency to choose Kamloops Transit.
- Enter the unique benefit code provided by TRUSU for the semester (check your myTRU email).
- Success! Your UPASS is now loaded into your account and your are ready to take Kamloops Transit!
- If you would like to use your UPASS at the TCC/Aquatic Centre open the main menu and click on My Account and update your information in the APP.
How to Use your UPASS to Travel
- Open your UMO app and select Validation Code to display your dynamic QR code.
- Present your QR code to the bus drive (UMO digital validator).
- A checkmark and single beep means that your fare has been accepted.
How to Use Your UPASS at the TCC/Aquatic Centre
- Follow the directions above to activate your UPASS for the semester.
- Set up a City of Kamloops Perfect Mind Recreation Account
- When you arrive at the Tournament Capital Centre to use the gym of the pool for the first time you will need to display the following to the staff:
- A valid digital TRUSU UPASS card (found in your wallet in the UMO app)
- Your completed UMO account information (main menu of the UMO app > my account)
- A piece of identification that verifies that you are the person listed in the UMO app.
FAQs
I don’t have a benefit code
You must be registered (not waitlisted) in at least one on-campus course in Kamloops to get your benefit code. Registered students will begin receiving emails to their myTRU accounts with a benefit codes ten (10) days before the semester starts. If you are not registered for any classes at this time, then you will receive your benefit code within two (2) business days of your registration. Contact the Basic Needs Services Coordinator if you have any questions about your UPASS Benefit Code
Can I Opt-in to the UPASS?
There are no opt ins for the UPASS program. If you are not registered in a course for the semester then you can purchase a regular monthly bus pass from any City of Kamloops vendor.
Why can’t I find ‘UMO’ in the App Store?
The app can be found in both Canadian Apple App and Google Play stores by searching “Umo Mobility”. Please note that you must be connected to a Canadian app store to download the Umo Mobility app that will connect to BC Transit services.
Do I need to use cellular data to use the UMO app?
No. As long as you have a fare loaded to your Umo account, your app will make the connection and validate your fare product if you have cellular data turned off or in an area outside of cellular service. The mobile app does not need to use data to validate your fare.
Opting Out of the UPASS
Some students are eligible to opt-out of the UPASS. If you are eligible and would like to opt-out of the UPASS you must complete an opt-out form available online during the opt-out window for the upcoming semester. After confirming your opt-out eligibility, the Students’ Union will credit your myTRU account for the costs of the UPASS for that semester. You will need to provide your information as well as a copy of your course registration data form for the semester you are opting-out of. Can’t find your course registration data form? Check out the video below.
Who Qualifies for an Opt-Out?
There are four categories under which you can qualify for a UPASS opt-out:
- You are enrolled in a program that is seven (7) weeks long or less;
- You are enrolled in an off-campus practicum or co-op program that is seven (7) weeks or longer;
- Your primary residence for the period of study is outside of the Kamloops Transit Area Boundaries;
- You have a disability services bus pass issued by the province.
Please note any student who has activated their unique opt-out code is not eligible for an opt-out.
| Semester | Opt-Out Window | Opt-Out Form |
| Summer 2024 Academic Students |
April 1, 2024 – May 17, 2024 | Academic Student Opt-Out |
| Fall 2024 Academic Students |
August 1, 2024 – September 16, 2024 | |
| Winter 2025 Academic Students |
December 1, 2024 – January 17, 2025 | |
| Vocational Students | Vocational (Trades) students must opt-out of the UPASS within thirty (30) days of the start of their program. | Vocational Student Opt-Out |